PRIVACY POLICY
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information processed by us in the course of our business, including on our websites, mobile applications, check-in kiosks, messaging services, forums, blogs, and other online or offline offerings (collectively, “Services”). This policy covers all divisions, subsidiaries, affiliates, and branches of our organization.
All personnel involved in processing personal information are expected to protect this information by adhering to this Privacy Policy.
2. Transparency and Notice
2.1 Personal Information We Collect and How We Use It
We collect personal information from our users, customers, and visitors. This may include:
- Registration and Transaction Data: Name, contact information, travel itinerary, date of birth, identification documents, payment information, and other related details when you use our Services or make a purchase.
- Information About Your Experience: Preferences, feedback, and interactions with our Services.
- Communications with Us: When you request information, subscribe to our newsletter, or communicate with customer support.
- Biometric Information: For identity verification during check-in.
- Surveys: Participation may require providing certain personal details.
- Automated Data Collection: We collect data related to your use of our Services through cookies and other technologies.
- Information from Third Parties: Supplemental information may be obtained from third-party services to enhance our files.
2.2 How We Use Your Information
We process personal information for various business purposes, including:
- To Provide and Manage Services: Fulfill transactions, manage accounts, and respond to inquiries.
- For Administrative Purposes: Conduct research, improve and develop new products, verify identity, and enforce our terms.
- To Market Our Products and Services: Communicate offers and promotions tailored to your interests.
- De-identified and Aggregated Information Use: For research, analytics, and other business purposes.
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information, enhance user experience, and tailor advertising.
3. Disclosure of Your Information
We may share your information with:
- Hotels and Service Providers: To facilitate your bookings and enhance service delivery.
- Business Partners and Third Parties: For joint promotions and to improve our offerings.
- For Legal and Safety Reasons: In response to legal processes or to protect our rights.
- During Business Transfers: As part of any merger, sale, or other asset transfers.
3.2 International Data Transfers
Your personal information may be transferred and processed globally as necessary for the provision of our Services.
4. Your Choices and Rights
You have rights to access, control, and rectify your personal information, including opting out of marketing communications and managing cookie settings.
5. Data Retention
We retain personal information as long as necessary for the fulfillment of our services and legal obligations.
6. Security of Your Information
We implement security measures to protect your data, though no system can be entirely secure.
7. Children’s Information
Our Services do not target and are not intended to attract children under the age of 13.
8. California Privacy Rights
California residents may request information about the sharing of their personal information with third parties for direct marketing purposes.
9. Supervisory Authority
Residents in certain jurisdictions have the right to lodge a complaint with their local supervisory authority if they believe their privacy rights are violated.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes and obtain your consent where required.
11. Terms of Service
This Privacy Policy is incorporated into our Terms of Service, which govern the use of our Services.
12. Contact Us
For any questions or concerns regarding our privacy practices, you can contact us at the provided address.
13. Definitions
“Personal Information” includes any data related to an identifiable individual, excluding anonymized or aggregated data.